Question 1

What are the shipping times?

Accepted Answer

Our products are shipped within 24-48 hours of order confirmation. Delivery times vary between 3-5 working days for Italy and 5-10 days for abroad.

Question 2

Do you ship internationally?

Accepted Answer

Yes, we ship to several countries. Delivery costs and times vary by destination and are calculated at checkout.

Question 3

How can I track my order?

Accepted Answer

You will receive an email with your tracking number as soon as your order is shipped. You can track the status of your shipment directly from the courier's website.

Question 4

Are your ceramics handmade?

Accepted Answer

Yes, all our ceramics are handcrafted and hand-painted by master craftsmen from the Amalfi Coast, making each piece unique.

Question 5

What payment methods do you accept?

Accepted Answer

We accept payments by credit card (Visa, Mastercard, American Express), PayPal, bank transfer and cash on delivery (for orders in Italy).

Question 6

Is the payment secure?

Accepted Answer

Yes, we use certified payment systems with SSL encryption to ensure 100% secure transactions.

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