Shipping Policy

Disclaimer

The explanations provided on this page are general information and not detailed information on how to write your own shipping policy. This article is not intended to be legal advice or a recommendation on what actions to take, as we cannot know in advance what specific shipping terms you wish to establish between your business and your customers. We recommend that you seek legal advice for clarification and assistance in creating your own shipping policy.

Shipping Policy: Key Aspects

That said, a shipping policy is a legally binding document that is intended to establish the legal relationship between you and your customers. It is the legal framework within which you explain your obligations to your customers, but also the framework in which you address the different possible scenarios that could occur and what happens in each case.

A shipping policy is a good practice and helps both parties, you and your customers. Customers can benefit from the eventualities they can expect from your service. You can benefit because people are more likely to buy from you if you have a clear shipping policy, without having to ask questions about shipping times or processes.